A thoughtful article about a bank that is transforming its internal and external culture with its focus on empathy, emotional intelligence, curiosity, employee engagement, and a true spirit of inclusion. Fifth Third Bank's emphasis on engagement and inclusion--deeply integrated into its business strategy--builds trust and creates a true competitive advantage.
While diversity is the mix of differences, inclusion is making the differences work for the good of employees, customers, communities, and the bank overall. Fifth Third Bank understands that people make the difference, and consistently supports their employees' engagement and everything that entails, through all economic cycles. It's an unusual method that delivers strong business results. Read more